1 Reply Latest reply on Sep 9, 2016 12:33 PM by catdaddy

    Preboot login from failed password attempt, keyboard/mouse work for a few seconds then hangs

    jeff.hearrell

      Started seeing this more, but normally we can get past it by just typing in a username and password.  We now cannot get past the username field before the keyboard and mouse lock up.

       

      Specs:

      Lenovo M93

      McAfee Agent: 5.0.2.333

      McAfee Drive Encryption Agent:  7.1.3.547