1 Reply Latest reply on Jul 9, 2008 8:29 AM by jeff.velten

    Engine not rolling out to new PCs

      Hi, we have 50 new pc's that aren't being rolled out in EPO. The engine says 0000 but yet the dats update. Any idea what I'm missing???

      EPO is v4 and running the latest agent

      Log file attached.

      Thanks


      20080709103049 I #2256 Script ePO_XXXX01 site is valid and available.
      20080709103049 I #1356 Script ScriptEngine connected back to Framework successfully
      20080709103050 i #1356 Script Initializing update...
      20080709103050 i #2256 Script Verifying catalog.z.
      20080709103050 i #1164 Script Extracting catalog.z.
      20080709103050 i #1356 Script Loading update configuration from: Catalog.xml
      20080709103051 i #2256 Script Update list doesn't exist or is empty. Performing one-click update.
      20080709103051 i #1164 Script Downloading PkgCatalog.z.
      20080709103051 I #1356 InetMgr Downloading File: -->
      20080709103051 I #1356 InetMgr <filename = PkgCatalog.z>
      20080709103051 I #1356 InetMgr <dwFlags = 0x4>
      20080709103051 I #1356 InetMgr <localdir = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000>
      20080709103051 I #1356 InetMgr <remotedir = Current\VSCANENG1000\Engine\0000>
      20080709103051 I #1356 InetMgr <sitename = ePO_XXXX01>
      20080709103051 I #1356 InetMgr Connecting to site = ePO_XXXX01,
      20080709103051 I #1356 InetMgr server IP = x.x.x.x
      20080709103051 I #1356 InetMgr Connecting to ePO Server using IP address: x.x.x.x
      20080709103051 I #1356 InetMgr HTTP Session initialized
      20080709103051 I #1356 InetMgr Connecting to HTTP Server in socket-mode
      20080709103051 I #1356 InetMgr Connecting to Real Server: x.x.x.x on port: 8080
      20080709103051 I #1356 InetMgr Connected to Real Server: x.x.x.x on port: 8080. No Proxy used!
      20080709103051 I #1356 InetMgr Trying to download from site = ePO_XXXX01, server XXXX01.xx.internal
      20080709103051 I #1356 InetMgr localfile = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z, rempath = Software, remotefile = Current\VSCANENG1000\Engine\0000\PkgCatalog.z
      20080709103051 I #1356 InetMgr Open URL: http://172.16.5.7:8080/Software/Current/VSCANENG1000/Engine/0000/PkgCatalog.z
      20080709103051 I #1356 InetMgr Trying to download using windows socket library
      20080709103051 I #1356 InetMgr Connecting to Real Server: x.x.x.x on port: 8080
      20080709103051 I #1356 InetMgr Connected to Real Server: x.x.x.x on port: 8080. No Proxy used!
      20080709103051 I #1356 InetMgr Sending HTTP GET Request Header. No Authentication used
      20080709103051 I #1356 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK20080709103051 I #1356 InetMgr
      20080709103051 I #1356 InetMgr Downloading a file of total size: 1596, content-length: 1596
      20080709103051 I #1356 InetMgr Downloaded file Current\VSCANENG1000\Engine\0000\PkgCatalog.z successfully
      20080709103051 I #1356 InetMgr After calling download()
      20080709103051 I #1356 InetMgr return code = 0
      20080709103051 I #1356 InetMgr HTTP Session closed
      20080709103051 I #1356 InetMgr ------------------------------------------------------------
      20080709103051 i #2256 Script Verifying PkgCatalog.z.
      20080709103051 i #1164 Script Extracting PkgCatalog.z.
      20080709103051 i #1356 Script Loading update configuration from: PkgCatalog.xml
      20080709103052 i #2256 Script Verifying V2EngDet.mcs.
      20080709103052 i #1164 Script Searching available updates for Engine.
      20080709103052 i #1356 Script Product(s) running the latest Engine.
      20080709103052 i #2256 Script Verifying AgtMetaDet.McS.
      20080709103052 i #1164 Script Searching available updates for ePO Agent Plugin.
      20080709103052 i #1356 Script Product(s) running the latest Plugin.
      20080709103052 i #2256 Script Verifying VSE850Det.McS.
      20080709103052 i #1164 Script Verifying PatchTmpDet.McS.
      20080709103052 i #1356 Script Verifying PatchTmpDet.McS.
      20080709103052 i #2256 Script Verifying SK_det.mcs.
      20080709103052 i #1164 Script Downloading PkgCatalog.z.
      20080709103052 I #1356 InetMgr Downloading File: -->
      20080709103052 I #1356 InetMgr <filename = PkgCatalog.z>
      20080709103052 I #1356 InetMgr <dwFlags = 0x4>
      20080709103052 I #1356 InetMgr <localdir = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000>
      20080709103052 I #1356 InetMgr <remotedir = Current\VSCANDAT1000\DAT\0000>
      20080709103052 I #1356 InetMgr <sitename = ePO_XXXX01>
      20080709103052 I #1356 InetMgr Connecting to site = ePO_XXXX01,
      20080709103052 I #1356 InetMgr server IP = 172.16.5.7
      20080709103052 I #1356 InetMgr Connecting to ePO Server using IP address: x.x.x.x
      20080709103052 I #1356 InetMgr HTTP Session initialized
      20080709103052 I #1356 InetMgr Connecting to HTTP Server in socket-mode
      20080709103052 I #1356 InetMgr Connecting to Real Server: x.x.x.x on port: 8080
      20080709103052 I #1356 InetMgr Connected to Real Server: x.x.x.x on port: 8080. No Proxy used!
      20080709103052 I #1356 InetMgr Trying to download from site = ePO_XXXX01, server XXXX01.xx.internal
      20080709103052 I #1356 InetMgr localfile = C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z, rempath = Software, remotefile = Current\VSCANDAT1000\DAT\0000\PkgCatalog.z
      20080709103052 I #1356 InetMgr Open URL: http://172.16.5.7:8080/Software/Current/VSCANDAT1000/DAT/0000/PkgCatalog.z
      20080709103052 I #1356 InetMgr Trying to download using windows socket library
      20080709103052 I #1356 InetMgr Connecting to Real Server: x.x.x.x on port: 8080
      20080709103052 I #1356 InetMgr Connected to Real Server: x.x.x.x on port: 8080. No Proxy used!
      20080709103052 I #1356 InetMgr Sending HTTP GET Request Header. No Authentication used
      20080709103052 I #1356 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK20080709103052 I #1356 InetMgr
      20080709103052 I #1356 InetMgr Downloading a file of total size: 2868, content-length: 2868
      20080709103052 I #1356 InetMgr Downloaded file Current\VSCANDAT1000\DAT\0000\PkgCatalog.z successfully
      20080709103052 I #1356 InetMgr After calling download()
      20080709103052 I #1356 InetMgr return code = 0
      20080709103052 I #1356 InetMgr HTTP Session closed
      20080709103052 I #1356 InetMgr ------------------------------------------------------------
      20080709103052 i #2256 Script Verifying PkgCatalog.z.
      20080709103052 i #1164 Script Extracting PkgCatalog.z.
      20080709103052 i #1356 Script Loading update configuration from: PkgCatalog.xml
      20080709103053 i #2256 Script Verifying V2datdet.mcs.
      20080709103054 i #1164 Script Product(s) running the latest DATs.
      20080709103055 i #1356 Script Update Finished
      20080709103125 i #1164 Script Closing the update session.
      20080709103157 i #816 Agent Agent Started Enforcing policies
      20080709103157 I #816 Agent Thread time-out occurred
      20080709103157 I #816 Manage Enforcing policies
      20080709103157 i #816 Manage Enforcing Policies for EPOAGENT3000META
      20080709103157 i #816 Manage Enforcing Policies for EPOAGENT3000
      20080709103157 i #816 Manage Enforcing Policies for ePolicy Orchestrator Agent
      20080709103157 I #816 Agent CePOAgent::EnforcePolicy priority=-2
      20080709103157 I #816 Agent Enforcing policies
      20080709103157 I #816 LstnSvr Enforcing Policies
      20080709103157 I #816 InetMgr IP address for ePO Server =x.x.x.x
      20080709103157 I #816 Logging Enforcing policies
      20080709103157 I #816 Manage Enforcing policies
      20080709103157 I #816 Script Enforcing policies
      20080709103157 I #816 Updater Enforcing policies
      20080709103157 I #816 UsrSpCt Enforcing policies
      20080709103157 I #816 Sched >>--CSchedule::EnforcePolicy
      20080709103157 I #816 Sched <<--CSchedule::EnforcePolicy
      20080709103157 i #816 Agent Agent finished Enforcing policies
      20080709103157 i #816 Agent Next policy enforcement in 5 minutes
        • 1. RE: Engine not rolling out to new PCs
          Do the systems report their engine version as 0000 in the System tree? Because the folder 0000 just means that the install package is in the Current branch of your repository, AFAIK...
          If they do, you could just move those systems to a sub-group, then add a task for that sub-group to deploy the latest SuperDAT. Once, they've all updated, move them back. That's what I usually do when I have a system that suddenly stops updating, although in my experience it's usually the DAT update that fails.