0 Replies Latest reply on Sep 8, 2016 3:01 AM by ciaranb

    Error Installing Extension

    ciaranb

      I had an issue with an extension

      Name:   VIRUSCAN8800
        Version:   8.8.0.448

       

       

       

       

      It didn't seem to work after an upgrade to ePO 5.3.2, all hotfixes applied.

       

      So I uninstalled the extension but now I cannot seem to reinstall it or any other carnation of it from the software manager

       

      Name:VirusScan Enterprise 8.8
      Version:8.8.0.511

      Just fails with the below

      "Unable to install extension. java.sql.SQLException: Cannot drop the view 'EPOProdPropsView_VIRUSCAN', because it does not exist or you do not have permission.'"

       

      Anyone know of a reason for this, or how it can be resolved?