2 Replies Latest reply on Sep 5, 2016 11:05 PM by Peacekeeper

    Agent for Mac os 10.11 could not communication with eOP

    xhua2002

      Installation agent was successfully, But agent could not download EPM from eOP. The error logs as below:

       

      macmnsvc.log

      msgbus.Warning: hash comparisions match failed

      macompatsvc.log

      msgbus.Warning: hash comparisions match failed

       

      execute cmdagent command and Error Message Occurs:

      $ ./cmdagent -f

      2016-08-30 14:30:32.365 (1504.-1544257536) cmdagent.Error: Events send to epo, command initiated by cmdagent failed, 29.

      2016-08-30 14:30:07.181 (1489.-1544257536) cmdagent.Error: Refresh policy command initiated by cmdagent failed, 29.

      re-installation Mac os and Agent,it is ok.