6 Replies Latest reply on Sep 6, 2016 5:46 AM by Peter M

    mcsync keeps crashing

    BillDeverell

      Every time I start my PC I get a message about mcsync has stopped working.

      This shows in Security and Maintenance in Control Panel

       

      Here are the details.

       

       

       

       

       

       

      Faulting Application Path: C:\Program Files\mcafee\MSC\mcsync.exe



       

       

       

       

       

      Problem Event Name: APPCRASH

       

      Application Name: mcsync.exe

       

      Application Version: 15.0.166.0

       

      Application Timestamp: 577e3dec

       

      Fault Module Name: mcsync.exe

       

      Fault Module Version: 15.0.166.0

       

      Fault Module Timestamp: 577e3dec

       

      Exception Code: c0000005

       

      Exception Offset: 0000000000086788

       

      OS Version: 10.0.10586.2.0.0.768.101

       

      Locale ID: 2057

       

      Additional Information 1: 7b85

       

      Additional Information 2: 7b8550f446db8a60ca4daa5425d69ebe

       

      Additional Information 3: 6b56

       

      Additional Information 4: 6b561211a4a848305ed9f15328c65031



       

       

       

       

       

      Bucket ID: 75b83ef3be53b4bc06450c9790ca2654 (120520060920)

       

      My system is Windows 10 and McAfee is up to date.

      This is a new PC that came with McAfee installed.

      I removed it and reinstalled on my own licence but it made no difference.

      I see old references to a similar problem but nothing new

       

      Bill