6 Replies Latest reply on Sep 6, 2016 5:46 AM by Peter M

    mcsync keeps crashing


      Every time I start my PC I get a message about mcsync has stopped working.

      This shows in Security and Maintenance in Control Panel


      Here are the details.







      Faulting Application Path: C:\Program Files\mcafee\MSC\mcsync.exe






      Problem Event Name: APPCRASH


      Application Name: mcsync.exe


      Application Version:


      Application Timestamp: 577e3dec


      Fault Module Name: mcsync.exe


      Fault Module Version:


      Fault Module Timestamp: 577e3dec


      Exception Code: c0000005


      Exception Offset: 0000000000086788


      OS Version: 10.0.10586.


      Locale ID: 2057


      Additional Information 1: 7b85


      Additional Information 2: 7b8550f446db8a60ca4daa5425d69ebe


      Additional Information 3: 6b56


      Additional Information 4: 6b561211a4a848305ed9f15328c65031






      Bucket ID: 75b83ef3be53b4bc06450c9790ca2654 (120520060920)


      My system is Windows 10 and McAfee is up to date.

      This is a new PC that came with McAfee installed.

      I removed it and reinstalled on my own licence but it made no difference.

      I see old references to a similar problem but nothing new