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trouble with the basic 4 or with the patches or patched version?
either way have you read all the issues and fixes with extensions in the readme's that come with both products?
Hi hannc - how did you solve the problem when upgrading from 3.61 to epo 4.0? The setup hangs at the screen "Checking in Product Extensions. Please wait." I have waited an hour - but it does not continue. No error messages, and I don't find any installation log anywere. (I am installing the unpatch version, patch 2 can not be used for upgrading from 3.61)
I have tried the upgrade two times with the same result (I am running on VMware ESX, so I made a snapshot and a sql backup before I began, so I can revert to the time before upgrade as many times as I like.)
tonyb99 mentions the readme files, but I don't find anything relevant to this issue there.
I had this exact same issue last week on a customer site. I left for a lunch break to give it a chance to complete but it was still saying "Checking in Product Extensions. Please wait" when I returned. I ended up using a different non-virtual server in the end.