6 Replies Latest reply on Sep 21, 2016 9:59 AM by jhall2

    Cannot load windows after preboot authentication

    prasunthapa

      We are facing issues in Lenovo Thinkpad Models X260 and Lenovo Thinkpad T460.

       

      1. In Lenovo X260, cannot load windows after preboot authentication. Now cannot recover data from EETech standalone Bootable USB.

       

      2. In Lenovo T460 after OS crashed cannot recover data from EETech standalone Bootable USB.

       

      MDE Version: 7.1.3.590

      Mcafee Agent Version: 5.0.2.188

      Operating System: 10 Pro.

      Laptop Model: Lenovo ThinkPad X260 and Lenovo T460