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Well I think you kind of answered your own question: ProtectionPilot is probably resetting the exclusions that you made manually at the PC (under VirusScan Console). Check the PP settings and make the exclusion there for your PC (or group) and see if it resets a minute later.
Have fun, and let us know how it is going.
Where can i change the setting in ProtectionPilot??
I figures it out.. Thanks!
My Groupshield spam filter ho ho stops working when i exclude that file..
I can see that many people has been struggling with this issue. And everyone has just started 2 get this error.. So i think it's a bug.
Write when new infos comming up!
So when you exclude safeservice from your VSE access protection rules.. makes your spam filter not work? thats a new one..
What version and patch of groupshield..
Can you log it with corporate support so we can get more information?