You could try submitting through your Service Portal to get your issues resolved:McAfee KnowledgeBase - How to submit samples to McAfee Labs for suspected malware detection failure (Virus not found) or…
And in certain instances the Consumer method works equally as well: https://community.mcafee.com/thread/2016
All the Best,
I have just been informed that your detection has been suppressed.
Could you kindly confirm that this is indeed the case? I hope you considered this was 'Helpful'
The detection has been suppressed.