I apologize as it seems there are others experiencing the same issue.
Having said this, are you saying you are experiencing difficulties in accessing your Personal Account? If this is indeed the case, please contact Technical Support (Link Below)
However I was capable of just now accessing the following 'True Key' Site? https://community.mcafee.com/docs/DOC-8182
Have you attempted to Contact Technical Support? It is free of charge, Via Online Chat/Phone being the most expedient.
All the Best,
Please let know if you are able to access Truekey?
Others are reporting it's OK now, please can you confirm that?
sorry for the delay, yes its working now. thanks a lot
I see that my Colleague has marked your response as the 'Correct Answer', even better