0 Replies Latest reply on Jun 18, 2008 3:25 AM by DV27

    EPO4 reporting problems - PCs with N/A as their engine version

      Hi, our company is migrating to EPO4 from 3.6. All has been going smoothly until today where we had our first PC report their engine version was "N/A".

      In our old 3.6 environment we would just run a report and search for the "N/A" string and we would then be able to identify the problematical PC and redeploy the engine. Today our version 4 server has reported a N/A PC on the Dashboard, but when you click on the graph to identify the PC, the report errors with: "An unexpected error occurred."

      Does anyone know how we can get around this problem and for it to let us know what PC is reporting the N/A version?

      Any help is greatly appreciated.

      Regards

      DV27