Hi, our company is migrating to EPO4 from 3.6. All has been going smoothly until today where we had our first PC report their engine version was "N/A".
In our old 3.6 environment we would just run a report and search for the "N/A" string and we would then be able to identify the problematical PC and redeploy the engine. Today our version 4 server has reported a N/A PC on the Dashboard, but when you click on the graph to identify the PC, the report errors with: "An unexpected error occurred."
Does anyone know how we can get around this problem and for it to let us know what PC is reporting the N/A version?