1 Reply Latest reply on Aug 12, 2016 5:51 AM by Peter M

    Query returned no domain controller records while registering a LDAP server

    maartendr

      Hi everyone,

       

      I just installed a ePO server version 5.3.1 on a virtual machine created with hyper-v and tried to register a LDAP server so i could sync to my AD. However when i try to create the ldap server i always get the messega "Query returned no domain controller records. Verify the serever has at least one domain controller and the user has required permissions." In the orion log i see

       

      warn [http-nio-8443-exec-20] internal.LdapConnectionImpl  -  Unable to retrieve any records using query '(servicePrincipalName=*)'.

      warn [http-nio-8443-exec-20] ldap.LdapAction  -  Query returned no domain controller records. Verify the server has at least one domain controller and the user has required permissions.

       

      I used the ldp.exe provided by windows to check the credentials and all seem to work fine. I get the ldap records with all information using the same credentials.

       

      In the Registered Servers page of the ePO i used DNS-style domain name (with browsed site name) as well as server name and IP address. They all give the same error message.

       

      I can ping the domain controller using IP address as well as server name so the connection should be fine, i think.

       

      If anyone has had the same problem. I sure would like to know what the solution is.

       

      Kind regards,