2 Replies Latest reply on Aug 11, 2016 2:27 PM by mpearce

    Blank MAC address


      Is there a reason why managed systems have a "blank" or "null MAC address?  Does anyone have any idea what might be causing this?




        • 1. Re: Blank MAC address

          only thing that comes to mind is this

          Systems disappears from ePO

          • 2. Re: Blank MAC address

            I have read through that KB article and it does seem to partly fit my situation in that we do see cisco vpn systems disappear from view.  Our global admin team does not feel comfortable implementing the solution listed.  To me that insert statement seems harmless.


            That KB does not cover how to write the insert statement for systems that do not report a MAC address and in turn report a "blank" MAC address.


            it is strange to me that the MAC address is "blank".  I guess the next question is what value is the database storing when a blank MAC is seen under system properties?  Is it 'null' or some other value?