1 2 3 Previous Next 21 Replies Latest reply on Jun 30, 2008 5:07 AM by tonyb99

    Systems do not update the agent

      I have checked in the mew mcafee agent 4.0 to my ePO 4.0 Patch 2
      but still the servers do not update their agent automatically. how can I ensure that they will update the agent.
        • 1. RE: Systems do not update the agent
          tonyb99
          have you altered the deployment task to enable the installation/upgrade of the agent and then applied this task to the relevant pc's?
          • 2. RE: Systems do not update the agent
            I have the following in the deployment task

            Product deployment (McAfee Agent) - windows platform - Mcafee Agent for windows 4.0.0.1180 / install / english / current - enable - run immediatly - 30min randomization
            • 3. RE: Systems do not update the agent
              tonyb99
              That all sounds fine, can you post the agent log for one of the pcs in question
              • 4. RE: Systems do not update the agent
                Wednesday, June 11, 2008 1:02:18 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:02:18 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:02:18 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:02:18 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:02:18 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:02:18 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:02:18 PM Info Agent Next policy enforcement in 5 minutes
                Wednesday, June 11, 2008 1:07:18 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:07:18 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:07:18 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:07:18 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:07:18 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:07:19 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:07:19 PM Info Agent Next policy enforcement in 5 minutes
                Wednesday, June 11, 2008 1:12:12 PM Info Agent Agent started performing ASCI
                Wednesday, June 11, 2008 1:12:12 PM Info Management Collecting Properties
                Wednesday, June 11, 2008 1:12:19 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent is looking for events to upload
                Wednesday, June 11, 2008 1:12:20 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:12:20 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent communication session started
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent is sending PROPS VERSION package to ePO server
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent is connecting to ePO server
                Wednesday, June 11, 2008 1:12:20 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:12:20 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Package uploaded to ePO Server successfully
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent communication session closed
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent received REQUEST PROPS package from ePO server
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent communication session started
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent is sending INC PROPS package to ePO server
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent is connecting to ePO server
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:12:20 PM Info Agent Next policy enforcement in 5 minutes
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Package uploaded to ePO Server successfully
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Agent communication session closed
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Agent received POLICY package from ePO server
                Wednesday, June 11, 2008 1:12:21 PM Info Agent New Site List file was received
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Enforcing newly downloaded policies
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
                Wednesday, June 11, 2008 1:12:21 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:12:21 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:12:21 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:12:21 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:12:21 PM Info Agent Next policy enforcement in 5 minutes
                Wednesday, June 11, 2008 1:17:21 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:17:21 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:17:21 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:17:21 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:17:21 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:17:22 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:17:22 PM Info Agent Next policy enforcement in 5 minutes
                Wednesday, June 11, 2008 1:22:22 PM Info Agent Agent Started Enforcing policies
                Wednesday, June 11, 2008 1:22:22 PM Info Management Enforcing Policies for VIRUSCAN8600
                Wednesday, June 11, 2008 1:22:22 PM Info Management Enforcing Policies for EPOAGENT3000META
                Wednesday, June 11, 2008 1:22:22 PM Info Management Enforcing Policies for EPOAGENT3000
                Wednesday, June 11, 2008 1:22:22 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                Wednesday, June 11, 2008 1:22:22 PM Info Agent Agent finished Enforcing policies
                Wednesday, June 11, 2008 1:22:22 PM Info Agent Next policy enforcement in 5 minutes
                • 5. RE: Systems do not update the agent
                  tonyb99
                  can you try removing the randomization and ticking the enforce at every policy interval on the task for that pc then waking it up again and reposting the log
                  • 6. RE: Systems do not update the agent
                    After
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Package uploaded to ePO Server successfully
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Agent communication session closed
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Agent received POLICY package from ePO server
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent New Site List file was received
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Enforcing newly downloaded policies
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Agent Started Enforcing policies
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Agent will connect to the ePO Server in 7 minutes and 17 seconds.
                    Wednesday, June 11, 2008 1:42:42 PM Info Management Enforcing Policies for VIRUSCAN8600
                    Wednesday, June 11, 2008 1:42:42 PM Info Management Enforcing Policies for EPOAGENT3000META
                    Wednesday, June 11, 2008 1:42:42 PM Info Management Enforcing Policies for EPOAGENT3000
                    Wednesday, June 11, 2008 1:42:42 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Agent finished Enforcing policies
                    Wednesday, June 11, 2008 1:42:42 PM Info Agent Next policy enforcement in 5 minutes
                    Wednesday, June 11, 2008 1:44:25 PM Info Agent Agent wakeup call received
                    Wednesday, June 11, 2008 1:44:25 PM Info Agent Agent wakeup call for FULL PROPS received
                    Wednesday, June 11, 2008 1:44:25 PM Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
                    Wednesday, June 11, 2008 1:44:25 PM Info Agent Agent started performing ASCI
                    Wednesday, June 11, 2008 1:44:25 PM Info Management Collecting Properties
                    Wednesday, June 11, 2008 1:44:36 PM Info Agent Agent is looking for events to upload
                    Wednesday, June 11, 2008 1:44:36 PM Info Agent Agent communication session started
                    Wednesday, June 11, 2008 1:44:36 PM Info Agent Agent is sending FULL PROPS package ePO server
                    Wednesday, June 11, 2008 1:44:36 PM Info Agent Agent is connecting to ePO server
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Package uploaded to ePO Server successfully
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Agent communication session closed
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Agent received POLICY package from ePO server
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent New Site List file was received
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent New server policy was successfully merged
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Enforcing newly downloaded policies
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Agent Started Enforcing policies
                    Wednesday, June 11, 2008 1:44:41 PM Info Agent Agent will connect to the ePO Server in 58 minutes and 6 seconds.
                    Wednesday, June 11, 2008 1:44:41 PM Info Management Compiling policies
                    Wednesday, June 11, 2008 1:44:41 PM Info Management Enforcing Policies for VIRUSCAN8600
                    Wednesday, June 11, 2008 1:44:41 PM Info Management Enforcing Policies for EPOAGENT3000META
                    Wednesday, June 11, 2008 1:44:41 PM Info Management Enforcing Policies for EPOAGENT3000
                    Wednesday, June 11, 2008 1:44:41 PM Info Management Enforcing Policies for ePolicy Orchestrator Agent
                    Wednesday, June 11, 2008 1:44:42 PM Info Scheduler The task Deployment is modified
                    Wednesday, June 11, 2008 1:44:43 PM Info Scheduler Added a new task Deployment to Scheduler's task list
                    Wednesday, June 11, 2008 1:44:43 PM Info Scheduler Scheduler: Invoking task [Deployment]...
                    Wednesday, June 11, 2008 1:44:43 PM Info Agent Agent finished Enforcing policies
                    Wednesday, June 11, 2008 1:44:43 PM Info Agent Next policy enforcement in 5 minutes
                    Wednesday, June 11, 2008 1:44:44 PM Info Script Checking update packages from repository ePO_SERVER.
                    Wednesday, June 11, 2008 1:44:45 PM Info Script Initializing update...
                    Wednesday, June 11, 2008 1:44:45 PM Info Script Downloading catalog.z.
                    Wednesday, June 11, 2008 1:44:45 PM Info Script Verifying catalog.z.
                    Wednesday, June 11, 2008 1:44:45 PM Info Script Extracting catalog.z.
                    Wednesday, June 11, 2008 1:44:45 PM Info Script Loading update configuration from: Catalog.xml
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Verifying AGT300Det.McS.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Downloading AGT300Det.McS.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Verifying AGT300Det.McS.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Downloading PkgCatalog.z.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Verifying PkgCatalog.z.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Extracting PkgCatalog.z.
                    Wednesday, June 11, 2008 1:44:47 PM Info Script Loading update configuration from: PkgCatalog.xml
                    Wednesday, June 11, 2008 1:44:48 PM Info Script Installing EPOAGENT3000.
                    Wednesday, June 11, 2008 1:44:48 PM Info Script Downloading FramePkg.exe.
                    Wednesday, June 11, 2008 1:44:50 PM Info Script Verifying FramePkg.exe.
                    Wednesday, June 11, 2008 1:44:50 PM Info Script Starting framework update. Stopping framework services.
                    Wednesday, June 11, 2008 1:44:50 PM Info Script Closing the update session.
                    Wednesday, June 11, 2008 1:44:50 PM Info Scheduler The task Deployment is successful
                    Wednesday, June 11, 2008 1:44:50 PM Info Scheduler Scheduler: Task [Deployment] is finished
                    • 7. RE: Systems do not update the agent
                      Wednesday, June 11, 2008 1:45:11 PM Info Scheduler The Scheduler is shutting down
                      Wednesday, June 11, 2008 1:45:11 PM Info Scheduler Scheduler is now stopped
                      Wednesday, June 11, 2008 1:45:11 PM Info Updater
                      Wednesday, June 11, 2008 1:45:11 PM Info Script
                      Wednesday, June 11, 2008 1:45:11 PM Info Internet Manager
                      Wednesday, June 11, 2008 1:45:48 PM Info Updater Subsystem started
                      Wednesday, June 11, 2008 1:45:48 PM Info Scheduler Next time(local) of task Update: Thursday, June 12, 2008 4:00:00 PM
                      Wednesday, June 11, 2008 1:45:48 PM Info Scheduler Next time(local) of task Disk Scan: Sunday, June 15, 2008 7:36:00 AM
                      Wednesday, June 11, 2008 1:45:48 PM Info Scheduler Next time(local) of task {A14CD6FC-3BA8-4703-87BF-E3247CE382F5}: Wednesday, June 11, 2008 5:10:00 PM
                      Wednesday, June 11, 2008 1:45:48 PM Info Scheduler Scheduler is now running
                      Wednesday, June 11, 2008 1:45:48 PM Info Agent Agent will connect to Server in randomized full ASCI interval : 3600 seconds
                      Wednesday, June 11, 2008 1:45:48 PM Info Agent Next policy enforcement in 5 minutes
                      Wednesday, June 11, 2008 1:45:48 PM Info Agent Agent will connect to Server in : 6 minutes and 12 seconds
                      Wednesday, June 11, 2008 1:45:58 PM Info Agent Agent Started Enforcing policies
                      Wednesday, June 11, 2008 1:45:58 PM Info Management Compiling policies
                      Wednesday, June 11, 2008 1:45:58 PM Info Management Enforcing Policies for VIRUSCAN8600
                      Wednesday, June 11, 2008 1:45:59 PM Info Management Enforcing Policies for EPOAGENT3000META
                      Wednesday, June 11, 2008 1:45:59 PM Info Management Enforcing Policies for EPOAGENT3000
                      Wednesday, June 11, 2008 1:45:59 PM Info Management Enforcing Policies for McAfee Agent
                      Wednesday, June 11, 2008 1:46:00 PM Info Scheduler Added a new task Deployment to Scheduler's task list
                      Wednesday, June 11, 2008 1:46:00 PM Info Agent Agent finished Enforcing policies
                      Wednesday, June 11, 2008 1:46:00 PM Info Agent Next policy enforcement in 5 minutes
                      Wednesday, June 11, 2008 1:46:01 PM Info Scheduler Scheduler: Invoking task [Deployment]...
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Checking update packages from repository ePO_SERVER.
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Initializing update...
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Downloading catalog.z.
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Verifying catalog.z.
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Extracting catalog.z.
                      Wednesday, June 11, 2008 1:46:02 PM Info Updater Loading update configuration from: catalog.xml
                      Wednesday, June 11, 2008 1:46:03 PM Info Updater Update Finished
                      Wednesday, June 11, 2008 1:46:04 PM Info Scheduler The task Deployment is successful
                      Wednesday, June 11, 2008 1:46:04 PM Info Scheduler Scheduler: Task [Deployment] is finished
                      • 8. RE: Systems do not update the agent
                        tonyb99
                        you did check the agent 4 into current and not the other one didnt you?
                        • 9. RE: Systems do not update the agent
                          I only have Mcafee agent 4.0.0.1180 checked in in master reporitory and its status is current
                          1 2 3 Previous Next