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Sorry I'm not posting a solution here: but at least you know that you are not the only one! I cannot get any new DATs as the pull tasks come up with the same message.
Does anyone out there know how to work out what other tasks are "waiting to complete" and how to kill them?
I don't know if this is significant: but like Rocafella I'm also on Patch 1: likewise I tried to install patch 2 but without any luck.
I had gold support tier 2 looking into this, and after 3 days they suggested I re-install epo and re-attach our DB. I'd sent them our DB and they'd attached it at their end to their install, and all was fine. What I'd do is take a backup of your DB, then re-install epo. I did that, and hey presto it was working again. Obviously something in the file directory or registry locking something. It's not the best solution, but its the only one McAfee had :|
Once re-installing you'll have to re-create your client tasks, but other than that all your policies and automated tasks are stored in the DB.
Half a days work and I had it back up and running, and our 3200 clients were all updating again, happy days happy P.S I havent touched patch 2 yet hehe!
I may try the same then!
I've been doing some more poking around in the logs and I think I have found what caused the problem at least. I deleted an old DAT file (I had 2 in current for some reason) and have found references to this in the server's logs...I think this is what the server is waiting on before it will allow me to do any more pulls.
Sadly I set up a cleanup task which means that I cannot go and stop the task now as its flushed from the logs: so am I stuck waiting for this forever or does anyone know of a way round this?
I am rather scared of doing a re install so if there is any other way......:mad:
Rather than re install I installed Service Pack 2 and this seemed to clear things up. Have at last completed a full pull and am back up to date.
Not sure if the success will continue but so far so good.