4 Replies Latest reply on Jul 13, 2016 11:11 PM by tkinkead

    Installing FramePkg.exe permission issue

    cowoflove

      Hi all.

      I have a server with an old version of the agent installed. The server is currently showing as unmanaged in ePO so cant push things out remotely.

       

      I have been informed that I should be able to install the latest agent over the top of this, so I have created a new FramePkg.exe however when I try to run this it says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

      I have administration access so this shouldn't be a problem. At this stage I don't want to risk uninstalling the old agent and then trying to reinstall this new one and getting the same error and ending up with no agent installed at all.

       

      Any ideas?