I have asked a tech to comment.
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Speaking with the True Key team this morning, I was able to confirm that Safari on Mac is NOT currently supported (Safari on iOS is supported). FWIW, getting True Key working with Safari on Mac is in the long term plan.
For now, True Key *is* supported on Chrome and Firefox on Mac. I use Chrome on my Mac and it works extremely well with True Key; I'd suggest trying out either Chrome or Firefox until the True Key team supports Safari on Mac.
Thanks Doug that was what I thought was the case.
Locking this discussion as it has been 'Correctly Answered'.