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Seeing the same thing here.
It's on 64-bit Windows 2003 Standard SP2.
On a login after a reboot, I immediately see a crash report titled "On-Access Scanner Service". Details:
There are no event logs relating to this crash.
Attempting to reinstall or repair the application shows no errors, however McAfee crashes immediately with no error messages or event logs.
The "McAfee McShield" service stops when it crashes. Restarting this service does nothing- McAfee VirusScan remains in a crashed state.
I have tried uninstalling McAfee & the EPO, deleting all McAfee files in C:\Program Files, rebooting, and reinstalling. Same error.
Follow up for others having the same problem.
When trying to applying the latest patch, #8, the installer would halt with an error at the first screen.
Called in to McAfee support, and after a little troubleshooting, found the fix:
-Completely uninstall all traces of McAfee files & registry entries. (They had a tool to do this)
-Manually download the latest VirusScan Enterprise 8.5i, and manually install
-Manually re-install our EPO package
The system is now working. I applied SP8 on top of this install, just in case.
I will note that shortly after reinstalling the EPO, there were some scary Event log errors & a DrWatson - but they only happened once. Several reboots & a weekedn later, things look OK. There is an article about the ID 5019 error that seems to apply, saying this a one-time error from an upgrade.
Source: McLogEvent, ID: 5019
Source: Application Error, ID: 1000
Source: DrWatson, ID: 4097
Source: McLogEvent, ID: 1008