4 Replies Latest reply on May 29, 2017 8:59 AM by antoniopolito

    Login failed for ATD Web UI

    cowboy71

      Went to login to ATD today via web browser, and  can no longer access!

       

      When I went to login as admin - Login failed: Please check your credentials and retry. If you still have a problem, contact your McAfee Advanced Threat Defense Administrator.

       

      I logged in via ssh to the cli and tried a restart of the web services - no change

      Reset the webui password so it should now be admin/admin - no change

      Even tried a reboot of the ATD appliance - no change!


      Doing my head in - it was working perfectly fine the day before and there have been no changes. No browser changes, no firewall changes, no ATD updates.

       

      The device otherwise is working fine - all healthy, reporting into ePO okay, can CLI into it obviously no problems.

       

      ANY IDEAS??!!??!!