6 Replies Latest reply on Jun 20, 2016 10:00 AM by Troja

    Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x

    Troja

      Hi all,

      anyone an idea for this problem?

      Customer updated to EPO 5.x, but there are hundrets of systems with VSE 8.5 and 8.7 on the network,

       

      Is there an easy ways to detect these systems?? Any idea?

       

      Cheers

        • 1. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
          jagadeeshp

          hi Troja,

          how he updated and from which version he updated.

          cheers

          • 2. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
            avinash34

            run query to detect installed VSE versions.

            • 3. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
              sriniraula

              step1 >>> login to epo server >> go to my organization > select systems > select this group and all sub groups,

              see screenshots below:

              epo.JPG

               

              step2 >>> go to action > click on columns:

              see screenshots below:

              02.JPG

               

              Step3 >>>add VSE Product version from left side pane >> click on save:

              see screenshots below:

              03.JPG

               

              step4 >>> now you can short wise product version as well system name, IP address, last communication date as your wish:

              see screenshots below:

              04.JPG

              • 4. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
                maxsteel12

                @Sriniraula has been already demonstrate you that how you can filter VSE old version.

                I believe this can be marked as Answered.

                • 5. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
                  tomz2

                  maxsteel12 wrote:

                   

                  @Sriniraula has been already demonstrate you that how you can filter VSE old version.

                  I believe this can be marked as Answered.

                  This is incorrect. VSE 8.5 and VSE 8.7 are not managed via the VSE 8.8 extension, therefore, using the properties for VSE 8.8 would not find systems with older versions of VSE. You would need to query the systems for product ID VIRUSCAN8500 for 8.5 and VIRUSCAN8700 for VSE 8.7.

                  • 6. Re: Detect VSE 8.5 and VSE 8.7 Systems under EPO 5.x
                    Troja

                    Hi all,

                    thanks for the input. As tomz2 explained, VSE 8.5 and VSE 8.7 cannot be managed with any EPO 5.x version, because there is not extension available.

                     

                    We have a second problem. If the Engine 5800 is installed on a System with Windows XP SP2 the VSE Plugin for VSE is completely disabled (KB60593). You can see the following entry in the Agent LOG: Unsupported Service Pack - has been reached to end of life.

                    At this moment, we do not know if an old VSE 8.5 is installed or VSE 8.8. We cannot reboot the systems like we want, because they are all "industry systems". Now, it the VSE plugin is disabled, we cannot see any VSE version under "installd products" any more....

                    Additional, you cannot directly upgrade from VSE 8.5 to VSE 8.8....


                    sriniraula, thanks for you explanation, but as you can see the filtering is our "big problem".

                    maxsteel12  as you can see it is a litte bit more complex. :-)

                     

                    The result is, we cannot filter in EPO in any way for old VSE installations.

                     

                    At the moment, we are trying to get the SIR Tool to check if VSE 8.8 or VSE 8.5 is installed on the systems.

                    Thanks to all,

                    Cheers