2 Replies Latest reply on Jun 20, 2016 4:26 AM by vinoo

    SiteAdvisor Enterprise missing in Chrome

    ronaldyoung

      I am requesting help in restoring SiteAdvisor in Google Chrome.

       

      Several weeks ago, SiteAdvisor search result ratings disappeared from my Google Chrome browser.  I launched Internet Explorer and the SiteAdvisor ratings are still showing in that browser.  The SiteAdvisor logo in the Google Chrome browser is grayed out.  I have uninstalled and reinstalled SiteAdvisor and the settings in Google Chrome show SiteAdvisor is "enabled."

       

      Browser versions (all current, 6-13-16):

      Google Chrome:   51.0.2704.84

      Internet Explorer   11.0.9600.18314

       

      McAfee Products installed:

      SiteAdvisor Enterprise   3.5.0.1275   (as shown in the Google Chrome installed extensions list)

      WebAdvisor  4.0.189   (as shown in the Windows Control Panel Programs)

      Virtual Technician   8.1.0.174   (as shown in the Windows Control Panel Programs)

      SecurityCenter   14.0.8185   (as shown in the Windows Control Panel Programs)