2 Replies Latest reply on May 7, 2008 4:43 AM by tls4

    framework is not installed

      I tried to install mcafee agent to a server and when I try to uninstall an old agent I have found that network associate folder and framework are not there ( even in the services)
      so I run the framePkg.exe but I get error with the following Log file :--

      ======================

      20080506131844 I #4100 Stub Pkg
      20080506131844 I #4100 Stub Pkg START ["C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" ]
      20080506131844 I #4100 Common Pkg CreateDirectory (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp)
      20080506131844 I #4100 Stub Pkg System=0
      20080506131844 I #4100 Common Pkg CreateProcess (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp\FrmInst.exe, /CreateService="C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" /LOGDIR="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs" /Cleanup2="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp" /EmbeddedUsername="administrator" /EmbeddedDomain="main" /EmbeddedPassword="****" /Install=Agent)
      20080506131844 I #4100 Common Pkg WaitForSingleObject (C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp\FrmInst.exe, -1)
      20080506131845 I #4980 naCmnLib Ins Random seed = 0x8cdb****
      20080506131845 I #4980 Setup Ins START [/CreateService="C:\Documents and Settings\oracle\Desktop\mcafee\FramePkg.exe" /LOGDIR="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs" /Cleanup2="C:\DOCUME~1\oracle\LOCALS~1\Temp\1\unz1.tmp" /EmbeddedUsername="administrator" /EmbeddedDomain="main" /EmbeddedPassword="****" /Install=Agent]
      20080506131845 I #4980 Setup Ins Windows 5.2.3790 Service Pack 2
      20080506131845 I #4980 Setup Ins Restarting as a service to get System rights
      20080506131845 I #4980 Setup Ins This package seems to be created by ePO 3.5 or higher
      20080506131845 E #4980 LgOnUsr Ins Error trace:
      20080506131845 E #4980 Thread Ins [Main thread]->
      20080506131845 E #4980 Setup Ins [Restarting as a service to get System rights]->
      20080506131845 E #4980 Setup Ins [Possibly impersonate]->
      20080506131845 E #4980 LgOnUsr Ins [AcceptSecurityContext]->
      20080506131845 E #4980 LgOnUsr Ins error -2146893044: The logon attempt failed
      20080506131845 E #4980 UI Ins Error trace:
      20080506131845 E #4980 Thread Ins [Main thread]->
      20080506131845 E #4980 UI Ins There was an unexpected error during setup execution. See this log file for details: C:\DOCUME~1\oracle\LOCALS~1\Temp\1\NAILogs\FrmInst_Server123.log
      ========

      please help