1 2 3 Previous Next 22 Replies Latest reply on May 30, 2016 6:04 PM by ispalten

    McAfee Auto Maintenance Task Agent error 0x800710E0

    ispalten

      I've just noticed this task in my Task Scheduler (Windows 10).

       

      Capture.JPG

       

      Is this a 'left-over'? Is it real? No action to take?

       

      Confused?

        • 1. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
          Peter M

          Yes I have it too in my Win 10 installation and I suggest you leave it as is.  I believe it's a behind the scenes process that SecurityCenter runs.

          If you have any questions, contact Technical Support, it's free.

          Contact Support

          ---

          Peter

          Moderator

          • 2. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
            ispalten

            OK, but I'm surprised about two things:

             

            1. An error is shown that it didn't run?
            2. There is NO action that should be taken?

             

            I suspect it is a remnant left over from a prior version/release.

             

            Other than generating the error there appears to be no harm done, UNLESS that is something that should be running?

            • 3. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
              ispalten

              Interesting... to contact support I was asked to run MVT... which I did.

               

              Found a problem:

               

              Capture2.JPG

              I thought I had RTS running?

              • 4. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                ispalten

                Well that was a waste of time. Allowed it to 'fix', re-booted, re-ran MVT and the SAME error is there...

                 

                Nothing changed or fixed.

                 

                Ex_Brit, can you run MVT and see what you get?

                • 5. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                  Peter M

                  Let me finish what I'm doing in 7 then I'll boot into my 10 OS and check.

                  • 6. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                    Peter M

                    Is this an Event Viewer incident?  If so simply ignore it.  If it's a pop-up then I would recommend uninstalling every McAfee component via Control Panel > Programs and Features

                    Reboot if asked to.

                    Run the MCPR cleanup tool and reboot (again)

                    Go to your online account and reinstall.

                    Hint to save time: download the installer to your desktop before doing all the above.   Don't forget to right-click > Properties and Unblock it before running.

                    (Do NOT save MCPR as it changes regularly, but by all means bookmark that shortcut).

                     

                    I have 2 Win 10 OS's and on this one I forgot that the suite is from the McAfee Beta servers, so MVT wont work properly.

                    It found several errors that it couldn't fix, which is normal if one tries to use it on Beta.

                    The other 10 installation is using McAfee Cloud AV so I can't use it as a comparator.

                    • 7. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                      Peter M

                      BTW here's mine, note the bizarre date on the task line:

                       

                      Untitled.jpg

                      • 8. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                        ispalten

                        Yes, I see it. Also you probably have no action either?

                         

                        I'm beginning to suspect MVT has some problems? The reports show only 2GB's of physical memory yet I have 8GB's? I have 3.2GB's in use even.

                         

                        =========

                        MVT Information
                        MVT Version :8.1.0.174
                        System Information
                        Operating System :Windows 10 (Build 10586)
                        Service Pack :Service Pack 0.0
                        Language :0409
                        Internet Explorer Version :11.306
                        Internet Explorer Language :en-us
                        System Drive Type :NTFS
                        Physical Memory Available :2097151
                        Physical Memory Total :2097151
                        Virtual Memory Available :6074664
                        Virtual Memory Total :9649352
                        System Architecture :Intel64 Family 6 Model 60 Stepping 3Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
                        Date Time :05/24/2016 08:24:11
                        Time Zone : GMT -05:00

                        ===============

                         

                        It also insisted RTS was OFF, but it IS on?

                         

                        Not sure this is even worth contacting Support. As you might recall I have the Dell version of LS... and I've not had luck with Support getting on my PC. No matter what I tell them they load the 'normal' LS, not the Dell version and I eventually have problems and then I have to load the Dell version.

                         

                        As far as I can tell, LS is working fine. I have given up on the Ant-Spam in Thunderbird, got tired of waiting for a fix that never seems to come, no biggie.

                         

                        Since you have that Task too I can assume LS installs it but doesn't use it? Sloppy packaging putting non-needed items on the PC, someone didn't clean up after making a s/w change I assume.

                        • 9. Re: McAfee Auto Maintenance Task Agent error 0x800710E0
                          Peter M

                          It's possible that MVT is having troubles, but they'll never admit it of course.

                          If the problem persists, even after a re-installation, then remind me to bring it up at our next conference call with Intel staff - next Monday.

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