3 Replies Latest reply on May 2, 2008 10:40 PM by Raja

    Help! Failed to decrypt and extract

      Hi,

      I have been getting this problem for the past 2 months and haven't been able to update since. Current DAT is 5233

      I am using ePolicy Orchestrator Version: 3.6.1.166
      Virus Scan + Spyware 8
      Patch 13

      Pretty sure my proxy settings are fine and have upgraded to IE7 recently.
      Not sure where to go from here.

      All my repository pulls fail with this reason:

      MirrorThreadProc: Failed to decrypt and extract C:\Program Files\McAfee\ePO\3.6.1\DB\software\catalog.z, hr=-106

      Prior to that i got "Failed to download file catalog.z from site update.nai.com:80, error code 10047 (An address incompatable with the requested protocol was used.)

      Also says "Current in Repositary: DAT: Not Present"

      Extract from EpoApSvr.log

      20080430182017 I #1844 SiteMgr DALInit: Connected to DAL successful
      20080430182017 I #1844 SiteMgr SetEPOMode: Set ePO mode successful
      20080430182017 I #1844 SiteMgr DownloadSiteListThreadProc: Download sitelist thread started
      20080430182017 I #1844 SiteMgr DownloadSiteListThreadProc: Download sitelist thread ended
      20080430182017 I #1844 SiteMgr Get SiteMgr status 0
      20080430182017 I #1576 SiteMgr MirrorThreadProc: Mirror thread started
      20080430182017 I #1576 SiteMgr DownloadSiteListThreadProc: Download sitelist thread started
      20080430182017 I #1576 SiteMgr DownloadSiteListThreadProc: Download sitelist thread ended
      20080430182017 I #1576 SIM_InetMgr Starting download session for site McAfeeHttp
      20080430182018 I #1576 NaInet Looking for IE Proxy settings for protocol: http
      20080430182018 I #1576 NaInet Trying logged on user account privilege for impersonation
      20080430182018 I #1576 NaiInet IE Proxy settings found, Proxy Server:
      20080430182018 I #1576 NaInet Looking for IE Proxy settings for protocol: ftp
      20080430182018 I #1576 NaInet Trying logged on user account privilege for impersonation
      20080430182019 I #1576 NaiInet IE Proxy settings found, Proxy Server:
      20080430182019 I #1576 naInet HTTP Session initialized
      20080430182021 I #1576 naInet Connecting to HTTP Server using Microsoft WinInet
      20080430182021 I #1576 naInet Trying to connect to Real Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20080430182021 I #1576 naInet Connected to Server: update.nai.com on Port: 80 using WinInet
      20080430182021 I #1576 SIM_InetMgr Started download session 1 for site McAfeeHttp
      20080430182021 I #1576 SiteMgr MirrorThreadProc: Downloading file catalog.z from McAfeeHttp
      20080430182021 I #1576 SIM_InetMgr Downloading file catalog.z from session 1, LocalDir=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\nai8.t mp\00000000, RemoteDir=
      20080430182021 I #1576 naInet Open URL: http://update.nai.com:80/Products/Co...ater/catalog.z
      20080430182021 I #1576 naInet Trying to download using Microsoft WinInet library
      20080430182021 I #1576 naInet Connecting to Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG
      20080430182021 I #1576 naInet No resume download needed, calling InternetOpenUrl
      20080430182022 I #1576 naInet Downloading a file of total size: 2916, content-length: 2916
      20080430182022 I #1576 naInet Downloaded 2916 bytes this time
      20080430182022 I #1576 naInet Downloaded 0 bytes this time
      20080430182022 I #1576 SIM_InetMgr Downloaded file catalog.z successfully in session 1
      20080430182022 e #1576 SiteMgr MirrorThreadProc: Failed to decrypt and extract C:\Program Files\McAfee\ePO\3.6.1\DB\software\catalog.z, hr=-106
      20080430182022 I #1576 McUpload Start http session login...
      20080430182022 I #1576 McUpload Successfully disabled CA trust options.
      20080430182022 I #1576 McUpload End http session login, status=0
      20080430182022 I #1576 McUpload Successfully disabled CA trust options.
      20080430182022 I #1576 McUpload Http response status code = 200
      20080430182022 I #1576 naInet HTTP Session closed
      20080430182022 I #1576 naInet ------------------------------------------------------------
      20080430182022 I #1576 SIM_InetMgr Session 1 ended, result=1
      20080430182022 I #1576 SiteMgr MirrorThreadProc: Mirror thread ended
      20080430182022 x #1844 SiteMgr SiteMgr main control final release...

      Any advice or ideas would be much appriciated!!!

      Thanks

      Jonny