4 Replies Latest reply on May 19, 2016 8:32 AM by lsf5048

    Error downloading updates

    lsf5048

      I have a server, still live, which has VSE 8.8 DAT 8121 and hasn't updated since 310316.

      It has a deployed agent handler its location which it can see this and has contact.

       

      There are no entries in the mcsript.log after this date.

       

      It responds to a ping and I can see agent events from the ePO console.

       

      I have forced another agent successfully.

       

      When I try to manually update the DAT  I get these messages from the McAfee Agent Error Log

       

      2016-05-18 05:39:03.506 I #2828 LstnSvr CAsyncSocket::DoAccept for event: FD_ACCEPT

      2016-05-18 05:39:03.807 I #2884 LstnSvr 'GET' request received from Host: x.x.x.x:58479

      2016-05-18 05:39:03.807 I #2884 LstnSvr Cycle not detected. The request is from agent

       

      In the agent event logs I see the message:

       

      18/05/2016 05:26:25

      Info

      Agent

      Agent is connecting to ePO server

      18/05/2016 05:26:33

      Info

      Agent

      No package received from ePO Server

      18/05/2016 05:26:33

      Info

      Agent

      Agent communication session closed