3 Replies Latest reply on May 24, 2016 2:50 AM by jagadeeshp

    Agent failed to communicate with ePO Serve

    dinu007

      Hello All,

       

      I am using Mcafee epo 5.1.2 with McAfee agent 5.0 I am getting error while sending event from client.

       

      5/16/201611:32:39 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:39 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:39 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:39 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:37 PMErrorAgent failed to send events
      Framework Service5/16/201611:32:36 PMErrorAgent failed to enforce policies
      Framework Service5/16/201611:31:24 PMErrorAgent failed to send events
      Framework Service5/16/201611:31:24 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:30:58 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:30:58 PMInfoAgent communication session started
      Framework Service5/16/201611:30:58 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:30:58 PMInfoAgent uploading 174 events to ePO Server
      Framework Service5/16/201611:30:58 PMInfoSending Events...
      Framework Service5/16/201611:30:58 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:27:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:27:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:27:12 PMInfoAgent communication session started
      Framework Service5/16/201611:27:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:27:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201611:27:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:27:12 PMInfoSending Events...
      Framework Service5/16/201611:27:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:24:54 PMInfoNext collect and send properties in 28 minutes and 0 seconds.
      Framework Service5/16/201611:24:54 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:24:27 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:24:27 PMInfoAgent communication session started
      Framework Service5/16/201611:24:27 PMInfoAgent is sending PROPS VERSION package to ePO server
      Framework Service5/16/201611:24:27 PMErrorAgent failed to send events
      Framework Service5/16/201611:24:27 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:24:01 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:24:01 PMInfoAgent communication session started
      Framework Service5/16/201611:24:01 PMInfoAgent uploading 171 events to ePO Server
      Framework Service5/16/201611:24:01 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:24:01 PMInfoSending Events...
      Framework Service5/16/201611:24:01 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:23:51 PMInfoAgent started performing ASCI
      Framework Service5/16/201611:23:37 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201611:23:37 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201611:23:37 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201611:23:37 PMInfoEnforcing policies
      Framework Service5/16/201611:23:36 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:23:35 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:23:35 PMInfoAgent communication session started
      Framework Service5/16/201611:23:15 PMInfoCollecting Properties
      Framework Service5/16/201611:22:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:22:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:22:22 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201611:22:22 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201611:22:22 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201611:22:22 PMInfoEnforcing policies
      Framework Service5/16/201611:22:22 PMInfoNext policy enforcement in 10 minutes
      Framework Service5/16/201611:22:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:22:12 PMInfoAgent communication session started
      Framework Service5/16/201611:22:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201611:22:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:22:12 PMInfoSending Events...
      Framework Service5/16/201611:22:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:18:17 PMErrorAgent failed to send events
      Framework Service5/16/201611:18:17 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:17:51 PMInfoNext collect and send properties in 5 minutes and 0 seconds.
      Framework Service5/16/201611:17:51 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:17:51 PMInfoAgent communication session started
      Framework Service5/16/201611:17:51 PMInfoAgent uploading 171 events to ePO Server
      Framework Service5/16/201611:17:51 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:17:51 PMInfoSending Events...
      Framework Service5/16/201611:17:51 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:17:48 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:17:25 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:17:25 PMInfoAgent communication session started
      Framework Service5/16/201611:17:25 PMInfoAgent is sending PROPS VERSION package to ePO server
      Framework Service5/16/201611:17:25 PMInfoAgent started performing ASCI
      Framework Service5/16/201611:17:22 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201611:17:22 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201611:17:22 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201611:17:22 PMInfoEnforcing policies
      Framework Service5/16/201611:17:19 PMErrorAgent failed to send events
      Framework Service5/16/201611:17:19 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:17:11 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:16:53 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:16:53 PMInfoAgent communication session started
      Framework Service5/16/201611:16:53 PMInfoAgent uploading 167 events to ePO Server
      Framework Service5/16/201611:16:53 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:16:53 PMInfoSending Events...
      Framework Service5/16/201611:16:53 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:16:49 PMInfoCollecting Properties
      Framework Service5/16/201611:16:48 PMInfoNext time(local) of task {A14CD6FC-3BA8-4703-87BF-E3247CE382F5}: 2016-05-17 17:04:00
      Framework Service5/16/201611:16:47 PMInfoNext time(local) of task On-Demand Scan: 2016-05-18 16:00:00
      Framework Service5/16/201611:16:48 PMInfoAgent service is running
      Framework Service5/16/201611:12:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:12:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:12:24 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201611:12:24 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201611:12:24 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201611:12:24 PMInfoEnforcing policies
      Framework Service5/16/201611:12:24 PMInfoNext policy enforcement in 10 minutes
      Framework Service5/16/201611:12:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:12:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:12:12 PMInfoAgent communication session started
      Framework Service5/16/201611:12:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201611:12:12 PMInfoSending Events...
      Framework Service5/16/201611:12:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:07:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:07:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:07:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:07:12 PMInfoAgent communication session started
      Framework Service5/16/201611:07:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201611:07:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:07:12 PMInfoSending Events...
      Framework Service5/16/201611:07:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201611:02:38 PMErrorAgent failed to send events
      Framework Service5/16/201611:02:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201611:02:24 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201611:02:24 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201611:02:24 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201611:02:24 PMInfoEnforcing policies
      Framework Service5/16/201611:02:24 PMInfoNext policy enforcement in 10 minutes
      Framework Service5/16/201611:02:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201611:02:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201611:02:12 PMInfoSending Events...
      Framework Service5/16/201611:02:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201611:02:12 PMInfoAgent communication session started
      Framework Service5/16/201611:02:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201610:57:38 PMErrorAgent failed to send events
      Framework Service5/16/201610:57:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:57:12 PMInfoAgent communication session started
      Framework Service5/16/201610:57:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:57:12 PMInfoSending Events...
      Framework Service5/16/201610:57:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201610:57:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201610:57:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201610:54:19 PMInfoNext collect and send properties in 28 minutes and 0 seconds.
      Framework Service5/16/201610:54:19 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:53:53 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:53:53 PMInfoAgent communication session started
      Framework Service5/16/201610:53:53 PMInfoAgent is sending PROPS VERSION package to ePO server
      Framework Service5/16/201610:53:53 PMInfoAgent started performing ASCI
      Framework Service5/16/201610:53:17 PMInfoCollecting Properties
      Framework Service5/16/201610:52:39 PMErrorAgent failed to send events
      Framework Service5/16/201610:52:39 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:52:24 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201610:52:24 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201610:52:24 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201610:52:24 PMInfoEnforcing policies
      Framework Service5/16/201610:52:24 PMInfoNext policy enforcement in 10 minutes
      Framework Service5/16/201610:52:13 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201610:52:13 PMInfoAgent communication session started
      Framework Service5/16/201610:52:13 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:52:13 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201610:52:13 PMInfoSending Events...
      Framework Service5/16/201610:52:13 PMInfoAgent is looking for events to upload
      Framework Service5/16/201610:47:39 PMErrorAgent failed to send events
      Framework Service5/16/201610:47:39 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:47:13 PMInfoAgent communication session started
      Framework Service5/16/201610:47:13 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:47:13 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201610:47:13 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201610:47:13 PMInfoSending Events...
      Framework Service5/16/201610:47:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201610:42:38 PMErrorAgent failed to send events
      Framework Service5/16/201610:42:38 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:42:24 PMInfoAgent finished Enforcing policies
      Framework Service5/16/201610:42:24 PMInfoEnforcing Policies for VIRUSCAN8800
      Framework Service5/16/201610:42:24 PMInfoEnforcing Policies for EPOAGENT3000
      Framework Service5/16/201610:42:24 PMInfoEnforcing policies
      Framework Service5/16/201610:42:24 PMInfoNext policy enforcement in 10 minutes
      Framework Service5/16/201610:42:12 PMInfoAgent communication session started
      Framework Service5/16/201610:42:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:42:12 PMInfoSending Events...
      Framework Service5/16/201610:42:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201610:42:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201610:42:12 PMInfoAgent is looking for events to upload
      Framework Service5/16/201610:37:39 PMErrorAgent failed to send events
      Framework Service5/16/201610:37:39 PMErrorAgent failed to communicate with ePO Server
      Framework Service5/16/201610:37:12 PMInfoAgent is connecting to ePO server
      Framework Service5/16/201610:37:12 PMInfoAgent is sending EVENT package to ePO server
      Framework Service5/16/201610:37:12 PMInfoAgent communication session started
      Framework Service5/16/201610:37:12 PMInfoAgent uploading 63 events to ePO Server
      Framework Service5/16/201610:37:12 PMInfoSending Events...
      Framework Service5/16/201610:37:12 PMInfoAgent is looking for events to upload