Our desktop support has been installing the agent with every image.
The new desktops communicate with the server no problem. They receive updates.
Question#1: How can I go about getting them added to the ePO tree and become managed, without having to push an Agent install through the console??? Is the agent version the desktop guys have just need to be updated?
Question#2: How do these agents know which policies/tasks to follow if they arent on the epo tree (but are still talking to the server)?? Do they just use the toplevel by default?