0 Replies Latest reply on Apr 24, 2008 8:01 AM by Stephen2008

    Problem installing epo agent

      When trying to run FramePkg (Ver 3.6.0.569) locally on a XP machine but am getting the following error;

      20080424134545 I #2708 Stub Pkg START [C:\DOCUME~1\FITZPA~1\LOCALS~1\Temp\unz79.tmp\FramePkg.exe /SignalComplete /LOGDIR="C:\DOCUME~1\FITZPA~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\FITZPA~1\LOCALS~1\Temp\unz79.tmp" /WaitFor=976 /CurrentFolder="C:\Documents and Settings\fitzpatricks\Desktop" /?]
      20080424134545 I #2708 Common Pkg CreateDirectory (C:\WINDOWS\TEMP;c:)
      20080424134545 E #2708 Common Pkg error 123: The filename, directory name, or volume label syntax is incorrect.
      20080424134545 I #2708 Common Pkg CreateDirectory (C:\WINDOWS\TEMP;c:\temp)
      20080424134545 E #2708 Common Pkg error 123: The filename, directory name, or volume label syntax is incorrect.
      20080424134545 I #2708 Common Pkg CreateDirectory (C:\WINDOWS\TEMP;c:\temp\)
      20080424134545 E #2708 Common Pkg error 123: The filename, directory name, or volume label syntax is incorrect.
      20080424134545 I #2708 Stub Pkg END 1603
      20080424134545 E #1324 Service Ins Error trace:
      20080424134545 E #1324 Thread Ins [Main thread]->
      20080424134545 E #1324 Setup Ins [Restarting as a service to get System rights]->
      20080424134545 E #1324 Service Ins [Change state,NAIMServInst,0014ccf8,RUNNING]->
      20080424134545 E #1324 Service Ins [StartService,NAIMServInst,0014ccf8]->
      20080424134545 E #1324 Service Ins error 1053: The service did not respond to the start or control request in a timely fashion.
      20080424134545 E #1324 UI Ins Error trace:
      20080424134545 E #1324 Thread Ins [Main thread]->
      20080424134545 E #1324 UI Ins There was an unexpected error during setup execution. See this log file for details: C:\DOCUME~1\FITZPA~1\LOCALS~1\Temp\NAILogs\FrmInst_CORKHELAVA6.log
      20080424134550 I #1324 Thread Ins Exit program
      20080424134550 I #1324 Setup Ins END 1603
      20080424134550 I #2468 Stub Pkg END 1603


      Any suggestions?
      Thanks