9 Replies Latest reply on May 6, 2016 5:42 AM by Peter M

    Bad Pool Call from mfewfpk.sys File Causing Periodic System Crashes

    jeffpouzar

      Hello,

       

      I'm trying to find resolution to an issue I'm having with Windows 10 Home edition and McAfee All Access - Total Protection.  Crash dump file analysis indicates that the mfewfpk.sys driver is making bad pool requests, causing the failure.

       

      Obviously, system crashes are unacceptable, so I am assuming (hoping) that McAfee has researched this and has a patch available.  Would you be able to identify it for me?

       

      Here is a file showing the crash details:

       

      mfewfpk.sys.png

       

      Please let me know what else I can do to provide the necessary insight.  Thanks for your help in advance.