0 Replies Latest reply on May 4, 2016 11:14 AM by sidene

    epo server 5.0.1 (build: 228) not updating clients



      i have this issue with our epo server 5.0.1 (build: 228)

      once in two weeks it will stop updating the clients

      Wake up agent task will fail.

      When I tried to update the VSE from client machines, got error saying "Failed to Communicate with server"

      in the client machines, i see an event logged


      event id 36888

      A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252.


      on server i do not see any error and server was able to update the latest virus definitions


      Agent version 4.8.1528


      if i restart the server, it comes back to normal and clients were able to communicate with server

      ps : i was able to ping the client machines from server and vice versa


      today another issue came up.


      when i tried, create an agent deployment url, it failed

      also using already created url failed to install agent on client machines


      any idea whats wrong?


      thanks in advance