7 Replies Latest reply on Apr 28, 2016 5:47 AM by Peter M

    Help! I can't uninstall the MES for mac...

    daviddai

      Hello, everyone in the communities!

      I am a home user of Mcafee but recently I met a problem of business edition.

       

      Here it is:

      My friend borrowed my Mac and returned yesterday. I found that he installed the Mcafee endpoint security for mac on my Mac.

      I want to uninstall it but I failed after trying many times and many ways. Such as using the "  sudo /usr/local/McAfee/uninstall EPM" by Terminal, but the feedback always is "uninstallation failed"...

      There are also some problem of the MES. The ThreatPrevention was not working as well as the Update part.

      I asked the Support of Business but she refused to provide help because I can not tell them the name of company. I only have the grant number given by him.

       

      I tried to close the process but I failed, too.

       

      what's more, there is no EPO (which I don't know what is)

       

      Please help me