1 Reply Latest reply on Apr 29, 2016 7:54 AM by dcaffrey

    Webreporter - upgrade 5.2.1.02 to 5.2.1.03 - No configuration backup file was found

    lubomir.cerny

      Hi folks.

      I am trying to upgrade to last reporter version. I made cfg backup + DB backup, but installer still can not find cfg backup and cancels upgrade process.

      From installlog.txt I can see:

       

      (Apr 19, 2016 1:55:15 PM), Install, securecomputing.smartfilter.install.actions.GetWebReporterBackupFileAction, err, Exception in getFilesInPath - java.lang.NullPointerException: C:\Program Files\McAfee\Web Reporter (64-bit)\reporter\conf


      but I have install on drive D: from the beginning and for several years.

       

      Is it some installer bug or backup.xml file must be located in specific folder.

      My root location is D:\Web Reporter\reporter\

       

      Windows 2008 R2 English.

       

      thx. for advice.

      Lubomir