3 Replies Latest reply on Apr 18, 2016 7:16 AM by peter.mason

    NSP - NSM Appliance reimage

    guillote

      We have bought a Network Security Manager Appliance (http://www.mcafee.com/us/resources/data-sheets/ds-network-security-manager.pdf)

       

      The appliance have a pre-installed Windows 2008 and it brings a CD with a .tib file (acronis?).

       

      Does anyone knows if this CD is bootable? Does it autoboot and install Windows and NSM?

        • 1. Re: NSP - NSM Appliance reimage
          peter.mason

          Hi Guillote,

           

          The manager appliance should come with a recovery DVD which should be bootable.

           

          Is there anything printed on the disk you have?

           

          Do you have an issue with the appliance that requires it to be re-installed?

           

          Peter

          • 2. Re: NSP - NSM Appliance reimage
            guillote

            Hi Peter,

             

            The appliance is not working properly. I have some errors on the event viewer asociated with a intermitent faillure with remote desktop.

             

            The DVD I have received has a .TIB file on it (Acronis?).

            Q1: Is this bootable without acronis installed? I did not tested it yet because I'm some miles away from the appliance.

             

            Also, I have received the DVD with NSM 7.1,

            Q2: is it possible to download the DVD ISO for NSM 8.x somewhere?

             

            Thanks in advance.

            • 3. Re: NSP - NSM Appliance reimage
              peter.mason

              Hi Guillote,

               

              If you put the DVD in the appliance it should boot without having to install anything else.

               

              I don't know if you can download a new ISO with later versions of software, you can download newer version of the NSM manager software and upgrade the appliance.

               

              Probably best to contact support and ask them.

               

              Peter