0 Replies Latest reply on Apr 14, 2016 8:36 AM by greatscott

    Frameworkservice.exe and Other McAfee Process High CPU Utilization

    greatscott

      We have multiple systems running MA 4.8.0.1938 (Patch 3), HIPS 8.0.0.3122 (Patch 4, Hotfix 952227), VSE 8.8.0.1247 (Patch 4), and we are seeing high CPU utilization coming from frameworkservice.exe, firesvc.exe, hipmgmt.exe, and mcshield.exe. Is there a preferred method to troubleshoot all of these causing a spike? Would these be considered each separate issues per endpoint product, or does this all tie back to the agent?

       

      Suggestions?