0 Replies Latest reply on Apr 7, 2016 8:23 AM by syphu

    Drive Encryption failed to install - OPAL errors

    syphu

      We are having issues installing Drive Encryption on HP Elitebook 840's. Seems to be associated with Opal drives, I believe. Below are the errors in the log:

       

      I have also attached the MfeEpe.log file. Any ideas?

       

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      2016-04-05 18:36:26,288 ERROR   MfeEpePcEncryptionProviderPlugin     Failed to get all required system objects during initialization: [0xEE040001] Opening driver

      2016-04-05 18:36:26,288 INFO    MfeEpeCoreEncryptionPlugin           Service Started Successfully

      2016-04-05 18:36:26,288 INFO    MfeEpeEsEncryptionInformationService Service Started Successfully

      2016-04-05 18:36:26,288 INFO    MfeEpeProductDetectionPlugin         Service Started Successfully

      2016-04-05 18:36:26,288 INFO    EpoPlugin                            Service Started Successfully

      2016-04-05 18:36:26,288 INFO    MfeEpeServiceLPCServer               Service Started Successfully

      2016-04-05 18:36:26,288 INFO    MfeEpeOpalEncryptionProviderPlugin   Service Started Successfully

      2016-04-05 18:36:26,288 INFO    MfeEpeEsEncryptionInformationService Service Started Successfully

      2016-04-05 18:36:26,288 ERROR   MfeEpeOpalEncryptionProviderPlugin   ..\..\..\Src\EpeGenInitHandler.cpp: EPE_gen_init_handler::handle: 279: [0xEE00000B] EPEOPAL_system_pbfs interface (on non-Opal systems this is expected and is NOT an error condition)

      2016-04-05 18:36:26,288 ERROR   MfeEpeOpalEncryptionProviderPlugin   Initialization failed.

      2016-04-05 18:36:26,288 ERROR   MfeEpeCoreEncryptionPlugin           Encryption Provider {6477FB57-DCF1-418E-9948-9F32C57B0FA4} is in FAILURE state. Initialization aborted.

      2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               LPC state initialized.

      2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               Initial LPC state created.

      2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               LPC services started.

      2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               Service initialized.

      2016-04-05 18:36:26,319 INFO    MfeEpeKeyServerService               Initialized successfully

      2016-04-05 18:36:26,319 INFO    MfeEpeKeyServerService               Service Started Successfully

      2016-04-05 18:36:26,319 WARNING MfeEpeServiceLPCServer               LPC channel subscriptions failed: [0xEE000007] Requested service is not available

      2016-04-05 18:36:56,443 INFO    MfeEpeServiceLPCServer               LPC channels subscribed.

       

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      Also Receiving this error:

       

      2016-04-05 18:53:43,557 WARNING OpalProvider                         Disk configuration is unsupported for Opal. All disks must be Opal disks in order to activate with the Opal provider.