we set a "Plug and Play device control" - Rule and a "control for removable storage media" - Rule in dlp 9.4 for all of our users. The Rules blocks all of the devices.
Some Users are whitelistet in the "My Default DLP Policy" as "privileged users". Unfortunately, the cd-rom drive of these users is also blocked but USB-sticks work as desired. somebody has an idea why this is?
we are using:
McAfee Agent 184.108.40.2063
DLP Endpoint 220.127.116.11
ePO 5.3.1 (Build: 188)
The problem got solved.
It has helped to disable both rules again and then re-enable.