1 Reply Latest reply on Apr 7, 2016 3:32 AM by dklbler

    DLP 9.4 blocks cd\dvd-rom even with privileged users

    dklbler

      Hello,

       

      we set a "Plug and Play device control" - Rule and a "control for removable storage media" - Rule in dlp 9.4 for all of our users. The Rules blocks all of the devices.
      Some Users are whitelistet in the "My Default DLP Policy" as "privileged users". Unfortunately, the cd-rom drive of these users is also blocked but USB-sticks work as desired. somebody has an idea why this is?

       

      2016-04-06 15_26_33-ePolicy Orchestrator 5.3.1 - Internet Explorer.png

       

      we are using:

      McAfee Agent 5.0.2.333

      DLP Endpoint 9.4.103.42

      ePO 5.3.1 (Build: 188)