3 Replies Latest reply on Apr 7, 2016 7:30 AM by Richard Carpenter

    How to determine what patch/HF is installed on ePO

    mikumar

      Hello Everyone,

       

      How can i determine what patch is installed in ePO. Like if my ePO version is 5.1.3 and i had applied say HF- XXXXX. from where (path) i can confirm the installation of HF.

        • 1. Re: How to determine what patch/HF is installed on ePO
          lingerfeltb

          From "https://kc.mcafee.com/corporate/index?page=content&id=KB52634"

          Method 1. Look at the title bar in your browser for Version and build number.

          Method 2. SERVER.INI

          1. Click Start, Run, type explorer and click OK.

          2. Navigate to: ...\Program Files\McAfee\ePolicy Orchestrator\DB
          3. Double-click SERVER.INI.
          4. Locate the section [Server].
          5. Patch build number is stated in the Version statement:

            Example (For ePO 4.6.6):
            [Server]
            Version=4.6.6.176
          6. Close the editor.

          Method 3 - NAIMServ.dll file Properties

          1. Click Start, Run, type explorer and click OK.
          2. Navigate to: ...\Program Files\McAfee\ePolicy Orchestrator
          3. Right-click NAIMServ.dll and select Properties.
          4. Click the Version tab.
          5. The build number is displayed similar to the following:
            File version: 4.6.6.176
          6. Click Cancel.


          Method 4
          - Registry

          1. Click Start, Run, type regedit, and click OK.
          2. Navigate to the following registry key:

            [HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator]

          3. Double-click PatchInstalled and identify the Value data entry.

            NOTE: The Value data entry will be specific to whatever patch version is installed. Patch 1 = 1, Patch 2 = 2, and so on.
          • 2. Re: How to determine what patch/HF is installed on ePO
            mikumar

            Thanks for the reply,

             

            The above mention methods and KB article only shows the ePO version and build no. my query is how to identify the HotFix installed on  ePO.

            • 3. Re: How to determine what patch/HF is installed on ePO
              Richard Carpenter

              Hi mikumar

               

              Each of the HotFixes comes with Release notes which gives an "Installation Verification" section detailing how to check if the Hotfix was applied successfully.

               

              For Example HF 1124228 lists at the top of page 3 how to check if the HotFix applied correctly, and in this case if Java was updated to the correct version.

               

              Regards

              Rich

              McAfee Volunteer Moderator

              Certified McAfee Product Specialist - ePO