Is this happening for all of the alerts or just the latest ones?
Have you checked your database tables for errors?
Have you tuned the database recently?
no i don't. This problem occurred recently. before everything was ok.
what do you suggest me? Restart the secondary management ?
Does the same error appear when you access the RTTA directly on the manager server? If not, do this:
Create a file, %USERPROFILE%/McAfee/NetworkSecurityManager/<NSM_IP>/ThreatAnalyzer/ta.prop
In this file, add the following:
This will increase the timeout value of the TA to 5 minutes. If this does not resolve the issue, or local access does not work, reach out to the support team for assistance.