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Thats a pretty general error have you tried the fixes from the knoewledgebase?
https://knowledge.mcafee.com/SupportSite/searchEntry.do?languages=&rwTarget=%2Fr fPlayerWidget.do&searchMode=GuidedSearch&searchString=Console+Failed+to+download +server.ini+file+401&product=SG_EPOLICYORCHESTRATOR_1_1&document=&cmd=search&pro ductFamily=&contextType=gs
yes I have already try so many solution and none of them solved my problem...
the strange thing is that it was working perfectly until I install the patch 3…
Have you checked the server.ini has the correct settings (same as on the actual server console)
have you checked the browser security exceptions are still in place on the workstation
i did not change anything in my PC and i checked the server.ini and its ok.
only thing to mention is that when i intall the patch 3 on the server i could not login at the first time but i used a tool in the epo to help me reset the admin password...
you mean the database password or an epo password?
what exactly did you do?
Here is what happen:
I Install & configure ePo 3.6.1 without any patch on windows 2003 server R2 SP2 with SQL 2005 then I install the ePo 3.6.1 console on my PC, until this point everything was running fine and I can access ePo from server and from my PC.
After one month I remember that I did not install the patch for ePo then I want o McAfee site and download patch 3 for ePo 3.6.1, then I install the patch 3 on the server and after the installation I tried to login to ePo but I couldn’t, so to solve it I want to ePo directory on the server and run this tool “c:\programs files\mcafee\epo\3.6.1\CfgNaiMs.Exe” and I just reentered the password for the administrator and review.
Note: both of them was my admin account on the domain.
After I reentered the password it work fine and I can login from the server again then I want back to my PC and I install patch 3 and tried to login and I couldn’t until this time..
This is the whole story.