8 Replies Latest reply on Mar 19, 2016 1:58 PM by exbrit

    My laptop crashes when installing McAfee Total Protection


      I have McAfee Total Protection which expires today.

      Renewal was £69.99 but the same package bought from scratch from the McAfee store was £21.99 so I opted for this.


      On installing it it said it detected McAfee programmes already installed and needed to uninstall these in order to proceed. I followed the process but at the restart stage the computer crashes, blue screen etc...... My only option is to do system restore.


      I am running Windows 7


      Should I wait for the existing protection to expire then try installing again?


      Thanks, I'd appreciate any help