0 Replies Latest reply on Mar 16, 2016 4:07 PM by yassinezeroual

    Fix the problem of Geolocation

    yassinezeroual

      If there is a problem in Geolocation, please follow these steps to fix the problem:


      Re-associate REC and ELM to fix the problem of Geolocation

       

      1. Rekey the RECEIVER
      2. Write out data sources
      3. Roll policy (waiting 10 mins for new data to check setup)
      4. If still not working:
      5. Disable Geolocation in the properties for that REC
      6. Write out data sources
      7. Roll policy (waiting 10 mins for new data to check setup)
      8. Enable Geolocation again
      9. Write out data source and roll policy. (waiting 10 mins for new data to check setup

       

      If still not working:

      Rebuild geoip "Geolocation"

       

      DBCheck -d "var/log/data/inline/alert/dfl" -t

      DBCheck -d "var/log/data/inline/alert/dfl" -t "geoip" -r -m 4

       

      Last step to fix the problem of "Geolocation"

      Upgrade the McAfee ESM to a new version.