8 Replies Latest reply on Apr 20, 2016 4:12 AM by lnurmi

    NGFW Mobile VPN Drops connectivity after 1-2 minutes, then reconnects

    adam.norman

      Hi

       

      I am running clustered NGF-325's running 5.10. VPN client is 5.9.2.2912 on Surface Pro 4 running windows 10.

      I have mobile VPN configured. Nearly everytime I connect within maybe 3 minutes I lose connectivity (the VPN client doesn't report to drop).

      For example. I sign in and connect the VPN, I set off a constant ping to 8.8.8.8, a couple of minutes later the ping returns "General Failure" and i cannot connect to the other resources on the VPN.

      I originally thought this might be an idle timeout which is why I started setting off constant pings.

      Can anyone suggest the cause or resolution to this please?

      Many thanks!

      Adam