You can only trust something if it's identified as a PUP (Possibly Unwanted Program) otherwise you'd have to submit it to McAfee for clearance if you feel it's OK
I don't want to give clearance to the program. I only want to give clearance to the file. The scan tells me that it found bad "program" (I think) "HTool/kgn" in file "myfile.xyz" It then says, "do you want to trust (or exclude?) the program?"
If I say yes, it looks like I've said that "HTool/kgn" is okay, when in fact I want scan to keep looking for that problem. I just don't want it to look in myfile.xyz. I want to trust or exclude the file, not the virus! If I click on the file, it seems to say it will stop checking for that virus! (or whatever malware it is)
You can't be so specific with the Consumer version of the software. It scans in a logical manner and you have to deal with each detection on its particular merit.
So for every myfile.xyz (so far, two files, 3 copies each, total of 6 files), each of which that I know is safe, I will have to watch them be reported as a virus on every scan, forever, unless I say, "ignore that virus." Really?? I must be misunderstanding. That's such a basic requirement, and to be crippled on home versions?
It may not be possible to trust every file. I suggest you forward the entire file for clearance as instructed in that link.
Meanwhile be careful where you are downloading from.
It is possible billwoo is asking about Real time scanner it has single file only exclusion.
Just a thought
Hey, thank you each for adding to the discussion. Actually I'm talking about a scheduled scan, not real time. I wish I could bring it up now but frankly things are really hard to find in McAfee if you're not mentally acclimated to it or using it frequently on the job.
From memory, I believe my scans say "2 problems were found" and show some Latin-sounding word which I assume is the name of a threat/virus. Somehow I figured out how to drill into that and saw the names of the "guilty" files. When I said "allow" or "exclude" or whatever it gave me the chance to do, I said yes, and IIRC it seemed to say great, the Latin word is white listed or such. I only wanted to whitelist the files, not the threat/virus. I believe that I was able to reverse my action, but I can't find my way back there now.
Right now clicking "Security Report" gives
Viruses and other threats removed or quarantined - 2
Potentially malicious income connections blocked - 76850
Potentially unwanted programs removed - 2
but that's as far as I can get - nothing is clickable there. The button "Navigation" doesn't navigate very much. (I'm trying not to be such a pr__k about it. I'm an advanced P.C. programmer and user but McAfee's navigation structure is highly frustrating. I've looked high and low to get to the quarantine area or the exclusion area. Sorry - it's SO frustrating to click sequence after sequence after sequence uselessly. And it drains YOUR time because I'm so impotent with it.)
Navigation > Quarantined and Trusted Items. Scroll down.
You'll see 3 areas that can be expanded and the info on detections, name and location should be there.