4 Replies Latest reply on Mar 5, 2016 1:46 PM by Peter M

    "Windows did not trust this program because its identity can't be verified"

    asteberg

      Hi,

       

      I have McAfee Internet Security running on Windows 7. Just discovered today that McAfee anti-virus and firewall had been deactivated (don't know how, didn't touch it). Went into Control Panel / System and Security / Action Center to check status. This is what I get:

       

        Network firewall (Important)

        "Windows Firewall and McAfee Firewall both report that they are turned off."

       

        Virus protection (Important)

        "McAfee Anti-Virus and Anti-Spyware reports that it is turned off."

       

      When trying to turn either of them on, I get this response:

       

        This program will not run

        "Windows did not trust this program because its identity can't be verified."

       

      Also, if I try to start McAfee Internet Security from the Start menu, nothing happens.

      It seems a bit weird that Windows no longer trusts McAfee. Not sure when it was turned off. How can I make it turned on again? Any help appreciated.

       

      Kind regards,

      Samuel