2 Replies Latest reply on Mar 18, 2016 10:55 AM by foose

    Replace Kaspersky endpoint 10

    good friend

      i have installed ENS 10.1 on endpoint with Kaspersky endpoint 10. unfortunately it didn't remove Kaspersky automatically, so is there any way to do it or information you have about it??

        • 1. Re: Replace Kaspersky endpoint 10
          wwarren

          The intelligence in our product for removing competitor software is static; meaning, if the package can't do it now it won't be able to ever until we release an updated package.

          The opportunity for us to do that is when we post patches and repost the full install package too. The file uninst.ini is where the logic is found, and a supporting file, uninst.dll, is often needed too for handling special removal requirements.

           

          If we had a PER system up and running I'd suggest submitting your request there. But in lieu of that, best I can do right now is suggest posting the details of the Kaspersky product here and I'll share the post with Product Management.

          If you can, include some Uninstall key info from that product. Description, UninstallString, DisplayVersion... all found in a key under here somewhere: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\

          • 2. Re: Replace Kaspersky endpoint 10
            foose

            I strongly suggest removing ENS 10.1 then using the Kaspersky Removal Tool to cleanly wipe off the KES & possible Kaspersky Network Agent off.

             

            https://support.kaspersky.com/common/service.aspx?el=1464