4 Replies Latest reply on Aug 10, 2016 8:15 AM by boschind

    EPO 5.1 MCA 4.8 - spkg files filling up in unpack folder

    boschind

      hi all,

        on (all?) MCA managed with my EPO i noticed SPKG files piling up in unlock folder:

       

      C:\ProgramData\McAfee\Common Framework\Unpack\

      i found PCs with MCA with more than 20.000 spkg files left in this folder

      investigating some PCs it seems all started on 14 Aug 2015 when i installed MCA patch 3

      in MCA error logs i find msgs like

       

      2016-01-15 15:52:18.152    E    #1536    ipcchannel      Data not available for reading in 21600000 milliseconds

      2016-01-15 15:52:18.152    E    #1536    ipcchannel    Error trace:

      2016-01-15 15:52:18.152    E    #1536    ipcchannel      Data receive failed

      2016-01-15 15:52:18.152    E    #1536    Uec    Error trace:

      2016-01-15 15:52:18.152    E    #1536    Uec      Mue ipc client did not terminate gracefully

      2016-01-15 15:52:23.550    E    #2616    Sched    <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2016-01-15 15:52:31.600    e    #6496    Agent    Agent failed to communicate with ePO Server

      2016-01-15 15:55:41.077    e    #6496    Agent    Agent failed to communicate with ePO Server

      2016-01-15 15:55:46.100    e    #6496    Agent    Agent failed to communicate with ePO Server

      2016-01-15 16:01:17.304    E    #1556    Filer    Error trace:

      2016-01-15 16:01:17.304    E    #1556    Filer     [DeleteFile,C:\ProgramData\McAfee\Common Framework\Unpack\pkg00130973436771480000_3007367871.spkg]->

      2016-01-15 16:01:17.304    E    #1556    Filer      error 32: The process cannot access the file because it is being used by another process.

      2016-01-15 16:01:17.304    E    #1556    Filer    Error trace:

      2016-01-15 16:01:17.304    E    #1556    Filer     [DeleteFile,C:\ProgramData\McAfee\Common Framework\Unpack\pkg00130973436755100000_1892950177.spkg]->

      2016-01-15 16:01:17.304    E    #1556    Filer      error 32: The process cannot access the file because it is being used by another process.

      2016-01-15 17:01:26.770    e    #1556    Agent    Agent failed to communicate with ePO Server

      2016-01-15 17:15:43.022    e    #1556    Agent    Agent failed to communicate with ePO Server

      2016-01-15 17:28:54.145    e    #1556    Agent    Agent failed to communicate with ePO Server

       

      any idea on how to tackle the issue

      thanks in advance