0 Replies Latest reply on Feb 19, 2016 3:36 AM by lee@dovehousehospice

    automated responses filter not working

    lee@dovehousehospice

      I have set up an autmated reponse to let me know of any events via email, obviously started to get loads but added some filters but still get the filtered events sent to me.  It seems that I cannot stop them from being sent,  We are currently using EPO 5.1.1.(357).

      I have tried filtering on type, description but nothing seems to work.  I have attached a screenshot but I cannot seem to find what the problem is.

       

      Any advice??

       

      Thanks

       

      Lee