0 Replies Latest reply on Feb 16, 2016 4:20 PM by pboydit

    Scan of encrypted disk by EERM stops Removable Media Protection functionality


      When a user connects a disk that has been encrypted by McAfee File and Removable Media Protection the McAfee Removable Media Protection functionality stops responding.


      The workstation logs show Event 257, "The scan of F:\McAfee EERM\encrypted.dsk.XX has taken too long to complete and is being canceled."


      It is then followed by Event 1002, "The program MfeEERM.exe version stopped interacting with Windows and was closed..."


      To get the workstation to stop scanning the file and cause it to stop functioning we added an exclusion to VirusScan Enterprise 8.8.0 to not scan files marked "encrypted.dsk.*"

      Has anyone else experienced this before?  I would figure that it would not cause issues as they should be application aware.