3 Replies Latest reply on Feb 12, 2016 9:17 AM by sylvainj

    DLPe 9.4 - causing Lenovo Yoga laptops to crash

    pjfrench

      We are testing DLPe 9.4.  It is working fine on several systems.  We are having an issue with the DLPe 9.4 agent running on our Lenovo Yoga laptops. 

       

      Once the agent is installed on a Yoga laptop the shield in the system tray becomes unresponsive and the laptop will lockup within 30 minutes of use.  Removing the DLPe agent fixes the issue.

       

      McAfee support has not yet been able to fix the problem.  I am thinking it is a touchscreen driver/application issue.

       

      Does anyone have the 9.4 DLPe agent working on a Lenovo Yoga and any other type touchscreen laptop?