4 Replies Latest reply on May 19, 2009 8:58 AM by Robertoc

    Big Problem with Check in of CMA 3.6.0.574

      Hi when i try to check in the "new" Agent to my EPO Server 3.6.0.575 Server i got the following Problem in LogFile:

      20080314172338 I #6372 RManJNI Checking agent package: CURRENT\EPOAGENT2000LYNX\INSTALL\0409
      20080314172338 I #6372 RManJNI Create Agent Zip Package...
      20080314172338 I #6372 RManJNI CreateAgentPackage() failed to get software ID, error -2147483640
      20080314172338 I #6372 RManJNI Failed to create agent zip file E:\ePO_data\DB\Software\CURRENT\EPOAGENT2000LYNX\INSTALL\0409\agent.z
      20080314172338 I #6372 RManJNI Checked agent sfx file failed!
      20080314172338 I #6372 RManJNI Checking agent package: CURRENT\EPOAGENT3000\INSTALL\0409
      20080314172338 I #6372 RManJNI Create Agent Zip Package...
      20080314172356 I #6372 RManJNI Agent packaging (FrameworkPackage.exe) executed successfully
      20080314172356 I #6372 RManJNI Failed to create agent zip file E:\ePO_data\DB\Software\CURRENT\EPOAGENT3000\INSTALL\0409\Framework.z
      20080314172356 I #6372 RManJNI Checked agent sfx file failed!

      so i cannot push any Agents right now, and this is very bad for our environment.

      Could somebody help me please?

      i also chekced NTFS-Rights and so on...but seems all ok.
      Also we run EPO on Windows 2003 SP1 Server
        • 1. no idea?
          problem is getting serious.
          • 2. RE: no idea?
            There is a solution to this issue but it requires you open a service request with McAfee support.
            The problem isn't with CMA 3.6 patch 3, it's the webshield appliance agent.
            • 3. RE: no idea?
              metalhead
              Have you tried to delete this file before another try: E:\ePO_data\DB\Software\CURRENT\EPOAGENT3000\INSTA LL\0409\Framework.z ?
              • 4. RE: no idea?
                ->
                2009-05-18 13:36:37 E #3320 SpiPkgr VerifySign error -2147483640
                2009-05-18 13:36:37 I #3320 LstnSvr Unable to read from the package buffer, GetlastError: 2
                2009-05-18 13:36:37 I #3320 LstnSvr Bytes received from wakeup call : 368
                2009-05-18 13:36:37 I #3288 LstnSvr CAsyncSocket:: DoAccept for event: FD_ACCEPT
                2009-05-18 13:37:45 i #3360 Agent Applicazione criteri da parte dell'agente avviata
                2009-05-18 13:37:45 I #3360 Agent Thread time-out occurred